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This is a secondary goal of ECM software. The timely delivery of contracts and other transactional documents is also an important component of business process management (BPM). It is also important for ECM software to integrate with other applications to deliver viewable content across multiple platforms. Additionally, they should offer features for version control and synchronization, intuitive search, and discovery. Modern ECM systems should provide a single source of truth. Integrations: ECM systems have integrations with multiple 3rd-party systems such as electronic signature software, hardware (printers, scanners, etc.), digital asset management, Disaster Recovery solutions, CRM, ERP, and web content management systems (WCMS, or CMS).Įnterprise Content Management (ECM) software is designed to facilitate lifecycle management, information governance (IG), and collaboration.
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This is a core feature and a necessity for enterprises.
- Security, Risk Management & Information Governance (IG): Security controls with rules, policies, and permissions defining and delimiting access to content and records.
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Content Publishing & Creation: Some ECM systems also support the publishing of content to web pages.Collaboration: ECM systems support file and content sharing within the enterprise, or integrate with preferred collaboration software or modules.Various methods for assistance include filters, tags, metadata, and the like. Search & Retrieval: Helps users find the content they are looking for.Records Management: Secure, policy-controlled and compliant storage, retrieval and production of records, transactional or otherwise.Document Management: Beyond capture, ECM systems support sharing, distributing, printing, faxing, etc.File Sync, Storage, Archiving: Foundational to the ECM system is its storage system for long-term preservation & retention of content in an organized fashion.Capture, Imaging: The ECM system supports the digitization of content.Businesses use ECM systems to reduce organizational risk and ensure that users get the documents and information they need. ECM systems also include version control features so that old versions of documents can be recovered as needed. Content can be transferred with minimal risk to the content's security.Įnterprise content management systems ensure that users can easily access up to date documents.
ECM systems make these records retrievable and shareable. ECM also secures content digitally in compliance with policy. What is Enterprise Content Management (ECM) Software?Įnterprise Content Management (ECM) is a system for capturing, preserving, managing and delivering unstructured content and documents. Communications Platform as a Service (CPaaS).Insurance Policy Administration Systems.Integration Platform as a Service (iPaaS).